Bighelp Brightstar - Fall 2020

Frequently Asked Questions (FAQ)

I have registered and paid, what’s next?

Once you have registered, you will receive an email from Bighelp asking for your preferred Gmail address for class materials. This Gmail address should be accessible to your child in order to participate in the program. Once we receive your preferred Gmail address, you will get an invitation to join a class through Google Classroom.

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What does the material consist of each week?

Each week students will be provided reading materials, practice questions, reference videos, and answer keys for the assigned mathematical concepts for that week.

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How do I know the student is learning the material?

On Friday of every week, a weekly test will be released at 12 AM, where the student can assess the progress they have made throughout the week. This test will be due at 5 PM EST and the results will be given immediately upon submission. This will allow you to evaluate your student’s growth throughout the program.

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When are the online classes offered?

The online classes are offered every Friday at 6 PM EST. These will be hosted by Brightstar program trained volunteers, who are equipped with the resources to answer the student’s questions about any of the topics covered that week.

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Is there a grading system for the program?

Yes! As soon as a student takes the weekly test, a grade will be generated for the week. At the end of the 10-week program, the student will get a final grade based on their performance throughout the entire program.

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Will my student receive anything for completing the program?

Yes! Each student will be rewarded an online certificate once they complete all 10-weeks of the program!

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Where do I find the materials for the program?

The material for the topics assigned each week will be shared via Google Classroom throughout the 10-week program.

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Who should I contact if I have more questions?

Please email bbs@bighelp.org for further questions about the program.

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